Frequently asked questions

Setup

What are the nameservers I should use to resolve DNS?

For DNS resolving, use ns1.vpsserver.com, ns2.vpsserver.com and ns3.vpsserver.com. You can also use our nameservers by simply adding your domain name to our DNS on the service page.

Can Putty be used to connect to the server?

Yes, this is a standard feature. You will be provided with root access and all necessary privileges. You can learn more about it in the control panel.

Does VPSServer.com provide IP? What type of support do I get?

VPSServer.com provides one IPv4 and unlimited IPv6 and support for both IPv4 and IPv6 is provided.

Is it possible to change the IP address?

At present, it is not possible. However, you can contact us if you have any issues with your IP Address. When destroying and re-deploying a VPS, it is possible to lose your current IP.

Can FTP be used on my virtual server?

Yes, you can set up your server with FTP.

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