Frequently asked questions

Account

Can I change my e-mail?

Yes, you can change your email ID on the "edit profile" page.

Where can I change my account login password?

You can change your password on the "edit profile" page.

Can I update my root password from the service page as well?

No, you can’t. You can only change your root password from within your VPS. You can’t change it on the "edit profile" page or on the control panel.

I didno’t receive my root password. Is there a problem?

No, there isn’t. For security reasons, we don’t send root passwords via email. You can view your root password on your secure login page.

Can I delete my account?

No, it’s not currently possible to delete or disable your account. However, you can easily suspend your VPS or remove it from your control panel.

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