Frequently asked questions

Billing

What billing options are available, and are there any special features?

Our flexible billing system allows you to subscribe on an hourly, daily or monthly basis. You can use our services by choosing an appropriate monthly subscription or the prepaid model set up through your credit card. In addition, you can use points you’ve earned through our referral program to buy a VPS.

What payment models are currently available?

We accept payment via CreditCard, BitCoin and PayPal (on request). Within your PayPal account, it is possible to add multiple modes.

Do you give refunds? If so, how do I request a refund?

We give refunds on a case-by-case basis. Refund requests should be sent to info@VPSServer.com.

I have more than one account, is it possible to transfer credits from one account to another?

No, it is not currently possible to transfer credits from one account to another.

When will my credit card be charged?

Your credit card is charged the first time you make a purchase and on a monthly basis after that – depending on your subscription model. Daily and hourly billing models are also available.

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