Billing

What billing options are available, and are there any special features?

Our billing system runs every 1st of a new month. In this billing run the usage of your servers is calculated for the previous month. You are charged afterwords. It is possible to setup a recurring payment method or simply add the funds into your account, all invoices will then be automatically paid.

What payment models are currently available?

We accept payment via CreditCard, BitCoin and PayPal (on request). Within your PayPal account, it is possible to add multiple modes.

Do you give refunds? If so, how do I request a refund?

We give refunds on a case-by-case basis. Refund requests should be sent to info@VPSServer.com.

I have more than one account, is it possible to transfer credits from one account to another?

No, it is not currently possible to transfer credits from one account to another.

When will my credit card be charged?

Your credit card is charged the first time you make a purchase and on a monthly basis after that – depending on your subscription model. Daily and hourly billing models are also available.

How do I choose a plan? Which plan (monthly, daily and hourly) is more appropriate for me?

We generate invoices on a monthly basis. You can view your invoices on the dashboard under the service page. Note that you need a specific amount of points to start and run your VPS. These can be obtained by adding a credit card or a PayPal account, both for subscription and for one-time billing models. If you don’t have any credits/points, your server will remain offline.

Can I choose a specific date for my credit card to be charged?

Yes, you can choose to buy prepaid points any time you like. By default, subscriptions are charged on the 1st of every month. Contact us to find out more.

Will I be charged the first time I enter my credit card information?

No, you won’t. The first time you enter your credit card information it is used for authentication only. Your card will be charged at the end of the billing cycle.

Where do I find my invoices?

Invoices are generated every month. You can view all your invoices by going to "invoices" on the dashboard under the service page.

Is there a free-trial period?

No, we don’t offer a free trial period. However, if you have a promocode, you can use it to run a VPS for a limited period.

Start now for as low as $4,99 a month!

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