We'll managed your VPS
24/7 Technical team of certified Windows and Linux experts hotline available. Our technicians have a minimum 5 years’ of experience.
Technical support for our provided templates (Linux OS and Windows Server).
Support for control panels like cPanel, Odin (Plesk), Helm, DirectAdmin, Webmin, Website Panel and Enkompass.
Helping with migrating, database issues. Application and control panel installation, configuration & finetuning.
Managing your VPS with anti-spam, quota management, log analysis, monitoring and more.
Investigating attacks on the server with port scanning, bots, DDoS and more. Solving the attacks and finetuning them.
Periodic security audits and applying patches. Server boot failure investigation and diagnoses.
You can add an SLA when ordering a new VPS
|Issues related to database, privileges, password|
|Management of file permissions, creating user and group accounts|
|Domain name server, parking, snapping and forwarding management|
|Installation and basic configuration of applications like Drupal, Joomla, WordPress|
|Troubleshooting issues via control panel.|
|Installation and upgrade of control panel and third party applications/software|
|Maintaining backups and checking their consistency|
|Tweaking daemon configuration through control panel|
|Troubleshooting issues related to LAMP stack and DNS|
|Troubleshooting e-mails and SSL related issues|
|Managing, updating anti-spam firewall and firewall rules|
|Database related activities like restoring, backing up and migrating databases|
|Crontab management and Quota management|
|Networking and TCP/IP networking in general, including network setup, troubleshooting, and classless routing|
|Assign additional IPs and private IPs (only available with a SLA)|
|Load balancer and cluster setup|
|Complex 3rd party software installations with dependencies|
|Kernel compilation, patching and software upgrades|
|Troubleshooting attacks on the server (Port scanning, Bots, DDOS, etc ...)|
|Periodic security audits and applying security patches|
|Cloning of servers and restoration|
|Installation and configuration of spam controllers and Linux daemons|
|Server boot failure investigation using KVM and diagnose VPS boot issues|
|Installing Windows services, mail enable and IIS management|
|Implementing security through IPsec|
|Installation of Windows components (SMTP, FTP, etc)|
|ASP & .NET installations|
|Script engine installation e.g. PHP/PERL|
|Periodic Windows security updates, service pack installations and audits|
|Exchange Server and Domain controller installation and administration|